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Accommodation Terms and Conditions

Terms & Conditions for Accommodation Agreement

Scope of application

Article 1

  • Accommodation contracts and related agreements concluded between this facility and guests shall be subject to the provisions of these terms and conditions, and any matters not specified in these terms and conditions shall be governed by laws, regulations, or generally established practices.

  • If this facility enters into a special agreement to the extent that it does not violate laws, regulations, or customs, that special agreement shall take precedence, notwithstanding the provisions of the preceding paragraph.

Application for accommodation contract

Article 2

  • Anyone who wishes to apply for an accommodation contract with this facility must provide the facility with the following information:

(1) Name of guest

(2) Number of guests

(3) Guest contact information (telephone number, email address, address, etc.)

(4) Date of stay and expected arrival time

(5) Other matters deemed necessary by the facility

2. When an application as described in the preceding paragraph is made, it will be deemed that the application has been made at the accommodation rates (including basic rates, additional charges, extension fees, and all other charges related to accommodation) and cancellation fees displayed by this facility on this website.

Establishment of accommodation contracts, etc.

Article 3

  • An accommodation contract will be established when this facility accepts the application set forth in the preceding article.

  • When an accommodation contract has been concluded pursuant to the provisions of the preceding paragraph, the guest shall pay the accommodation fee stipulated in the accommodation contract by the date designated by this facility.

  • If the guest does not pay the accommodation fee set forth in the preceding paragraph by the date specified by this facility, this facility may cancel the accommodation contract.

  • In the case of the preceding paragraph, the guest shall immediately pay to this facility an amount equivalent to the cancellation fee set forth in Paragraph 2 of the preceding article as a penalty for breach of contract. In addition, the guest shall separately compensate this facility for any damages incurred as a result.

Refusal to conclude an accommodation contract

Article 4

This facility may not accept the conclusion of an accommodation contract in the following cases:

  • When the application for accommodation does not comply with these terms and conditions.

  • When the Hotel is fully booked and there are no rooms available.

  • When the Guest seeking accommodation is deemed liable to conduct himself or herself in a manner that will violate the laws, public order or good morals in regard to his or her accommodation.

  • When the person seeking accommodation is involved with any organized crime group as defined in the "Act on Prevention of Unjust Acts by Organized Crime Group Members," or when it is believed that the person is involved with a similar group or organization.

  • When the person seeking accommodation has had a history of late payment or other trouble with the facility in the past.

  • When the person seeking accommodation is liable to engage in violence, intimidation, blackmail, unreasonable demands, gambling, possession or use of prohibited drugs, conduct that causes significant inconvenience to other guests or neighboring residents, or other conduct that violates laws, regulations, or public order and morals.

  • When the person seeking accommodation is clearly recognized as carrying an infectious disease.

  • When violent demands are made regarding the accommodation, or when the facility is asked to assume an unreasonable burden.

  • When it is impossible to provide accommodation due to natural disasters, malfunction of facilities, or other unavoidable reasons.

  • In addition to the above, when the Facility determines that there are reasons that make it inappropriate to accept the application for this Agreement.

Cancellation or termination by the guest

Article 5

  • If the guest cancels or terminates this contract for their own reasons, they shall pay the cancellation fee set forth in Article 2, Paragraph 2 to the facility as a penalty for breach of contract. Furthermore, if any damage is caused to the facility, the guest shall pay compensation separately.

  • If a guest does not arrive at the facility by 6:00 PM on the day of their stay (or at the expected arrival time if it has been clearly stated in advance), without contacting the facility using the method specified by the facility, the facility may deem this contract with the guest to have been terminated or cancelled due to the guest's convenience. In the event that this contract is deemed to have been terminated or cancelled due to the guest's convenience, the provisions of the preceding paragraph shall apply.

Termination by the facility

Article 6

  • This facility may cancel the accommodation contract in the following cases.

(1) When the guest has engaged in or is likely to engage in conduct that violates laws, public order, good morals, or these Terms and Conditions in relation to his/her stay.

(2) When the guest falls under any of the following items (a) to (c) or is likely to fall under any of them:

A. Organized crime groups, members of organized crime groups, associate members of organized crime groups, or people related to organized crime groups or other anti-social forces

B. When a corporation or other organization whose business activities are controlled by an organized crime group or its members.

C. A corporation in which any of its officers is a member of an organized crime group.

(3) When a guest behaves in a manner that causes a nuisance to other guests, residents in the vicinity of the facility, or passersby around the facility, or when there is a risk that such behavior may occur.

(4) When the guest is or is likely to be carrying an infectious disease.

(5) When violent demands are made regarding the accommodation, or when the facility is asked to assume an unreasonable burden.

(6) When the Hotel is unable to provide accommodation due to a force majeure event such as a natural disaster.

(7) When the Guest smokes in bed, tamper with firefighting equipment, or otherwise fails to comply with the rules of use established by the Facility.

(8) In addition to the above, when the facility determines that it is inappropriate for the facility to maintain this contract.

2. Termination under the preceding paragraph shall not prevent the facility from claiming damages from the guest.

Reporting guest information

Article 7

  • Guests will be required to report the following details at the facility on the day of their stay (or on the first day of their stay if they are staying consecutively).

(1) Name, age, sex, and address of the guest

(2) For foreigners, nationality, passport number, place of entry and date of entry

(3) Departure date and scheduled departure time

(4) Other matters deemed necessary by the facility

2. If this facility requests the guest to disclose documents that can confirm the matters set forth in the preceding paragraph, the guest shall comply with this request.

Room occupancy time

Article 8

  • Guests may use the facility from 3:00 PM to 10:00 AM the following morning. However, if guests are staying consecutively, they may use the facility all day, except on the days of arrival and departure.

  • Notwithstanding the provisions of the preceding paragraph, this facility may permit use of the facility outside of the hours specified in the same paragraph. In such cases, the guest shall pay the extension fee specified in this contract.

  • If a guest exceeds the permitted usage time without the prior consent of this facility, the guest will be required to immediately pay an amount equivalent to the extension fee set by this facility as a penalty. In addition, the guest will be required to separately compensate this facility for any damages caused by this.

Compliance with the rules of use

Article 9

  • Guests must comply with the usage rules separately established by this facility or the usage rules provided.

Payment of fees

Article 10

  • The guest shall pay the accommodation fee based on this contract (excluding the payment based on Article 3, Paragraph 2) to this facility by the time separately determined by this facility using the method specified by our company. However, the guest shall be responsible for any expenses required for payment, such as bank transfer fees.

  • Even if the guest voluntarily does not stay in the room after the facility has provided the guest with the room and it is available for use, the guest shall still pay the accommodation fee.

Handling of Guests' Baggage and Personal Belongings

Article 11

  • Guests are obligated to take good care of all items brought into the facility by them and their companions, and the facility shall not be held responsible for any theft, loss, damage, or other losses (including those caused by force majeure such as natural disasters).

  • If a guest leaves the facility after checking out or without checking out, the guest will be deemed to have waived ownership of any items that the guest brought with them and remain within the facility, and the facility may dispose of them. The guest will immediately pay any expenses incurred in such disposal.

Storage of guests' luggage

Article 12

  • This facility will not store guests' luggage, regardless of whether it is before, during, or after their stay. However, if guests contact this facility in advance and this facility agrees, we will accept parcels and other deliveries on their behalf.

Liability for Parking, etc.

Article 13

  • Guests are obligated to take good care of their vehicles and their cargo, as well as all other items, in the parking lot of our facility. Our facility shall not be liable for any damages resulting from theft, loss, damage, or accidents (including cases of force majeure such as natural disasters).

Responsibilities of Guests

Article 14

  • If this facility suffers damage due to the guest's intentional or negligent acts, the guest shall compensate this facility for the damage (including attorney's fees).

  • If this facility suffers damage due to the intentional or negligent acts of a guest accompanying the guest, the guest and the accompanying person shall jointly and severally compensate for said damages (including attorney's fees).

No guarantee of communication

Article 15

  • Regardless of whether wired or wireless (Wi-Fi) communications within the facility, we do not guarantee their completeness, usefulness, accuracy, safety, reliability, etc. Wired or wireless (Wi-Fi) communications are the sole responsibility of the guest, and the facility assumes no responsibility whatsoever.

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